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5th December 2021


All the staff are patient focused, one can see they are doing their best to get you better.

Suggested improvements
Once again, I have to say the concentration of medication and food all at the same time is too much for me.

14th December 2021
Response from Cynthia Spencer Hospice

I am sorry about this. I have sent your comment to the service manager for action. Best wishes, Hugh Jones, Patient Experience Manager

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs
Experience