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8th November 2022


[name removed] has given excellent care, couldn't have asked for better

Suggested improvements
Dont feel that we have had enough help with eating problems, thought the hospital could have helped more.

24th January 2023
Response from Cynthia Spencer Hospice

Thank you for your feedback, this has been shared with the Community team. Where the team identify a concern with a patients ability to eat either the physical act of eating or the inability to eat adequate amounts of food, this will be assessed initially and support requested from dieticians or speech and language therapists if it is a physical problem with swallowing. We endeavour to request help from other services when appropriate and we are sorry that you feel this did not happen on this occasion.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs