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Cynthia Spencer Hospice
2019-04-24
Person
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5
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Written by a patient
Written by a patient 24th April 2019
The treatment that I have received from Helen has been excellent. Also, the staff making the initial appointment were helpful. What is a joy is if I ring with a query then I do receive a response, as promised. The treatment has been positive and I always leave feeling I have been cared for.
The change of name to a Wellbeing Centre is a very positive one and a good change. The first time at a a Day Hospice is daunting but being called a Wellbeing Centre makes it more welcoming.
It would help if the car park was larger as it can take time to park.
30th April 2019
Response from Cynthia Spencer Hospice
Thank you for your feedback. It is pleasing to hear of the positive response to the change of name to Wellbeing as we feel it provides a different focus to our work. We are continuing to work on the car parking by ensuring staff who attend courses are asked to park further down the road.