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Written by a carer
20th May 2017


My husband died at home in dreadful pain as it was on a Sunday night and we could not get any help he was in pain for hours. I would like to say that he should have been taken into the hospice I will never forget how he suffered.

16th August 2017
Response from Cynthia Spencer Hospice

Thank you for your feedback. It is imperative that patients who are poorly are attended to appropriately. Unfortunately, the problems encountered by you and your husband on the Sunday night, are associated with another service who did not attend to your husband as requested. We have fed back to the other service to inform them of your feedback.

Recommend
Dignity/Respect
Rating not given.
Involvement
Rating not given.
Information
Staff
Safe