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Written by a patient
29th January 2016


Day-to-day care on every level is exemplary. Nurses and auxiliary staff are outstanding and cannot do enough for you. However contact with doctors is not on a regular basis and there is not enough chance to discuss drug charges. More regular or any regular drug/doctor round would be very helpful.

14th March 2016
Response from Cynthia Spencer Hospice

I am sorry your experience was not seeing a doctor on a regular basis, and that you were not able to discuss changes to your medication as you would have liked. All patients under our care are discussed with the doctor on a daily basis, and they are usually seen by a doctor each day through the week, and if needed at the weekend. We will discuss your comments with the team of doctors and determine what we can change to improve this for others.

Recommend
Dignity/Respect
Involvement
Information
Staff