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21st January 2022


Despite attempts by the district nurses to obtain care for my terminally ill father in his last few weeks, no care was available. In the last few days 9 his life we had a wonderful service from hospice at home. Someone came every day and were with us at the end.

Suggested improvements
You need and more staff!!

7th March 2022
Response from Cynthia Spencer Hospice

Thank you for your feedback. I am pleased to hear that hospice at Home was able to help when your father needed it most. Thank you for your suggestion of additional staffing, this is something that will be explored over the next 12 months.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Rating not given.
Cultural needs
Rating not given.
Experience