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Cynthia Spencer Hospice 2016-11-11 Person 4 5 0

All staff were professional and respectful in their manner. Improvements - should have made contact earlier. -Better liaison with GP service and district nurse. -Could have been better co-ordinated the service was difficult to locate and to differentiate it's role from other community staff. -Too many people became involved at the end in the care of my brother - one day we had fourteen visitors from community care service. Each professional had to write time explaining their role and where/how to contact them.