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Written by a family member
22nd March 2019


The carers/nurses were excellent in every way. Gave support to my mother - the patient - myself as family member and also to the HCAs. All very important but particularly with HCAs who unfortunately not as skilled as expected. Towards the end of mother's life they showed extreme understanding. I can't imagine how it might have been without them. Nothing to improve.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs