Community Services - Oxford Health NHS Foundation Trust

Warneford Lane, Old Road, Headington, OxfordEngland, OX3 7JX
 
74,457 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
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Review of Physical Disability Physiotherapy Service
13th September 2024


I met with Jenny and think its was another colleague of hers but not able to remember her name and felt they was helpful and showed me which exercises to do and to help carry on with doing them. I did feel they both listened when i wanted to talk and it was explained to me on my queries. I would have liked more appointments and was told that i would have to wait until another year.

Suggested improvements
Just would have liked more appointments.

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FFT Experience
 
Review of Physical Disability Physiotherapy Service
13th September 2024


Jenny was nice and went through about me doing some exercises. I am not sure if i was given any leaflets or anything about managing my condition but i do remember Jenny contacting the O/T for me which was very good. No decisions was made about my care although she went through the exercises and other things to help but would have liked more appointments.

Suggested improvements
No as was satisfied with Jenny

Listened to
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FFT Experience
 
Review of Physical Disability Physiotherapy Service
13th September 2024


Suzanne was helpful and i did feel that she listened to what i had to say and my wife and explained everything to us both. I was shown how to carry out to do my exercises and have walking Aids which Suzanne rang someone to get them for me. Suzanne gave me some contact numbers for other places to help with my condition. I can't remember if there was any decisions made about my health conditions.


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FFT Experience
 
Review of Bicester Dental Clinic - Children's
13th September 2024


Good nice lady’s

Suggested improvements
Nothing

Experience
Dignity/Respect
Understanding
Involvement
Listening
 
Review of Cotswold House Marlborough
13th September 2024


The staff are very kind and supportive

Suggested improvements
Make the patients more involved in decisions about their care

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Staff
Satisfied with service
Support
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FFT Experience
 
Review of Cotswold House Marlborough
13th September 2024



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Review of Psychiatric Liaison Service
13th September 2024


Felt listened to and not judged.

Suggested improvements
None

2024-09-16 11:08:00
Response from Community Services - Oxford Health NHS Foundation Trust

Thank you for taking the time to complete the IWGC feedback. Its important to our service to help us shape and develop our service for our patients and community

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Understanding Condition
Support
Help Recieved
FFT Experience
Recommend Consultant
 
Review of Cotswold House Marlborough
12th September 2024


There was some staff that are a really good help some that are not so great regarding advise during 1-1 sessions.

Suggested improvements
For some staff to offer more 1-1 or speak if patients need it.

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Support
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FFT Experience
 
Review of Cotswold House Marlborough
12th September 2024


the staff are very understading, but at the same tie they are able to stand against the eating disorder. And they do it in a way that doesn't make me feel like I'm being punished. The pirnament staff are all well trained and great at doing their job, however the same can't be said about the agency staff who often make me feel even worse by saying and doing things any staff member shouldn't do.

Suggested improvements
To not put people on shift who know nothing aout what the ob requires them to do.

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FFT Experience
 
Review of Cotswold House Marlborough
12th September 2024


Staff team are very supportive and approachable.


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Resources

Short link to review Community Services - Oxford Health NHS Foundation Trust: http://iwgc.net/emqni