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30th August 2024


Pt's daughter gave feedback ' Kirsty was brilliant, a real trooper. She spent over two and half hours with her, did a urine test and expecting results today. She communicated with my mother really well. Kirsty also referred back to McMillan nurses for pain relief. This service was essential for us as because my mother is terminal she would not have coped well with going into hospital. We are so grateful to Kirsty.

Suggested improvements
Could not

Listened to
Involved
Communication
Staff
Care Plan
Safe
Suitable Location
FFT Experience