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9th August 2024


Helen has been so supportive in helping us with suitable seating for our little one so she feels safe when she is eating. Helen has given us lots of really useful information about how to progress out little one's skills in a very sensitive and kind manner. Helen took her time on her visits to make sure we felt listened to and to ask as many questions as we needed to. We feel more confident going forward. Thank you!

Suggested improvements
I think the service limitations in general on capacity are difficult for parents to navigate when you know your little one is behind and needs support. So I understand that we are best placed to support our children day to day, but I think scheduled check ins 2 or 3 times a year just to see how things are going would be reassuring and would help us to receive further information and support as needed. I think just knowing that there would be some form of contact would enable parents to know there was going to be support coming or an opportunity to ask questions etc.

Listened to
Involvement
Communication
Staff
Information
Needs met
Support information
Experience