Community Services - Northamptonshire Healthcare NHS Foundation Trust

Billing Road, Northampton, NN1 5BD
 
80,983 reviews

Reviews

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Dignity/Respect
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Reviews

 
Page 64 of 7451
 
Review of Intermediate Care Team
22nd February 2023


Great friendly staff. Don't press so hard on the finger pricker.

Suggested improvements
Concentrate when giving insulin--do not move the needle.

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Experience
 
Review of Community Nursing - Northampton
22nd February 2023


Nurses always pleasant and thoughtful. Reliable, know they will turn up if delayed. My understanding of my role and they are taught and will always explain why something is being done. I feel more relaxed and better because of the above.

Suggested improvements
-

Dignity/Respect
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Safe
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Rating not given.
Spiritual needs
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Experience
 
Review of Community Nursing - Northampton
22nd February 2023


The nurses do a grand job as I know they have many more patients to treat besides me, but while my legs are leaking I would like a daily visit to get legs changed if possible. It's only because my legs are so sore. keep up the good work, nurses.

Suggested improvements
-

2023-02-27 09:55:50
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust

I am sorry about your legs. Please speak to the nurse about additional visits. Best wishes, Hugh Jones, Patient Experience Manager

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Rating not given.
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Rating not given.
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Review of Community Nursing - Northampton
22nd February 2023


nothing to be improved. I'm very satisfied

Suggested improvements
-

Dignity/Respect
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Rating not given.
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Rating not given.
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Rating not given.
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Review of Intermediate Care Team
22nd February 2023


The district nurses that attend Southfield House are always professional and treat the residents they see with dignity and respect. They inform service staff of any changes to care.

Suggested improvements
-

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Review of Acute Liaison Mental Health Team (KGH)
22nd February 2023


Was at a very low place after getting my mums diagnosis I felt as if I would have to cope on my own but with the expertise of [name removed] and [name removed] who just listened and understood my problems made it easy for me to go forward and start to think of myself. Please keep up the kind and thoughtful job that you do I’m living proof that you can go forward

Suggested improvements
Nothing The ladies listened and I didn’t feel a burden just very lucky to be able to get there advice

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Review of 0-19 Breast Feeding Team
21st February 2023


I gave the highest score because I’m very satisfied with the breastfeeding team . They helped me on time and gave me very good advice,they showed me empathy and understanding and helped me to book doctor to check my child’s tongue if is not tie tongue. They were kind,polite and respectful. I wish in every institution worked people of that kind .I’m very grateful

Suggested improvements
You are more than enough!

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Parent Dignity
 
Review of 0-19 Breast Feeding Team
21st February 2023


I contacted the feeding time for advice regarding my babies feeding, and ways to continue with my feeding journey. [name removed] was very informative, providing evidence for her advice and giving me options that would suit me and my baby as opposed to generic information.

Suggested improvements
Nothing

Experience
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Parent Dignity
 
Review of Young Person's Wellbeing Café
21st February 2023


The staff are so welcoming and knowledgeable. Making us feel at ease and giving some good information.

Suggested improvements
No everything was great

Experience
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Parent Dignity
 
Review of Northamptonshire Integrated Sexual Health Service (Northampton)
21st February 2023


I just felt really comfortable around them nd expressing everything j needed the staff was lovely nd was so understanding..

Suggested improvements
Be quicker I was waiting ages

2023-02-22 10:04:12
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust

I am sorry you had to wait. I have sent your comment to the service manager to review waiting times. Best wishes, Hugh Jones, Patient experience Manager

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Page 64 of 7451

Community Services - Northamptonshire Healthcare NHS Foundation Trust was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Short link to review Community Services - Northamptonshire Healthcare NHS Foundation Trust: http://iwgc.net/ejptl