Community Services - Northamptonshire Healthcare NHS Foundation Trust
Billing Road, Northampton, NN1 5BDReviews
Reviews
[name removed] has been a godsend and am very grateful for my calls and i no longer feel like my life is near the end. The service is fantastic and i cant speak highly enough of [name removed] and this service.
My calls with [name removed] are great and feel i get a real benefit from them.
I wish to continue with the calls
I enjoy my calls but would like to know when my caller is calling me and I can't always speak on a Friday.
None
The doctor that saw me, [name removed], was very nice and informative. Even as the appointment staff didn't wrote the reason for my visit, she took all te information needed, gave me enough information to make an informed decision regarding my request.
Thank you for providing us with this feedback and we apologise for any inconvenience caused. All changes of appointment would be noted on our patient record system, thus this may have been an administration error and we will feed this back to the team.
Such a lovely team at Northampton! They made me feel comfortable throughout it all with no judgement. Fantastic service and deserve the recognition of how great they are at what they do
The CATCH team were absolutely fantastic extremely professional, made me feel very reassured and that my daughter was being taken care of rather than going to a doctors and being sent away. They rang me everyday and made me feel that I could call them anytime and not feel silly
Very friendly staff
Friendly staff
Child and adult focused
Waiting area
It would have been good to have put a sign on saying “waiting area for child flu please take a seat” as I didn’t see a sign and saw other parents saying I wasn’t sure if I should be here. Those giving jabs had children with them so we’re not able to book in or confirm you were in the right place.
Lovely to have face to face meeting. Health visitor was very friendly and professional. Easy to talk to. Health visitor Took time to speak to and interact with my 10 month old. Nice to have toys out for my little one to play with.
Good,clean modern changing facilities at the venue. Patient parking available...this really helps when you have a little one.
Community Services - Northamptonshire Healthcare NHS Foundation Trust was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Community Services - Northamptonshire Healthcare NHS Foundation Trust: http://iwgc.net/ejptl