Community Services - Northamptonshire Healthcare NHS Foundation Trust
Billing Road, Northampton, NN1 5BD
80,983
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
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Staff
Reviews
Community Services - Northamptonshire Healthcare NHS Foundation Trust
2022-12-04
Person
4
5
0
Review of Post Covid Assessment
4th December 2022
Pear discussion/support//being listened to, feeling comfortable to shame lived experiences.
Suggested improvements
Setting for relaxation - appreciate it is difficult - send at linus to relaxation to my in the week. Having the slides sent out following each session.
2023-02-15 14:01:37
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust
Thank you for your feedback, our fatigue management groups and provision is under constant review. We will ensure we cover relaxation and how we provide this element of the programme
2022-12-14 11:22:26
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust
Thank you for your suggestion to make the session more relaxing. I have sent your comment to the session organiser. Best wishes, Hugh Jones, Patient Experience Manager
Community Services - Northamptonshire Healthcare NHS Foundation Trust
2022-12-04
Person
5
5
0
Review of Post Covid Assessment
written by
4th December 2022
Openness to speak freely lovely staff, nice group of people and the couple of hours was just nice to say how I felt and how advice given can help.
Suggested improvements
The 15 minutes relaxation should came with a note to remain for rest coffee etc at the end as very exhausting, but good did the job.
2023-02-15 14:01:16
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust
Thank you for your feedback, our fatigue management groups and provision is under constant review. We will ensure we cover relaxation and how we provide this element of the programme.
2022-12-14 11:06:32
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust
Thank you for this suggestion which I sent to the session organiser. Best wishes, Hugh Jones, Patient Experience Manager
Community Services - Northamptonshire Healthcare NHS Foundation Trust
2022-12-04
Person
4
5
0
Review of Special School Nursing Team
4th December 2022
'Fantastic Anette'.
Community Services - Northamptonshire Healthcare NHS Foundation Trust
2022-12-04
Person
5
5
0
Review of Special School Nursing Team
4th December 2022
My favorite was the blood pressure machine and all the equipment.
Suggested improvements
It was really good.
Community Services - Northamptonshire Healthcare NHS Foundation Trust
2022-12-04
Person
5
5
0
Review of Recovering Independence Bed Unit (RIBU) - Turn Furlong
4th December 2022
Feels like her voice is heard, enjoys her time here and is able to make her own choice.
2022-12-22 13:38:28
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust
Thank you for your kind review.
Community Services - Northamptonshire Healthcare NHS Foundation Trust
2022-12-03
Person
5
5
0
Review of 0-19 Service Immunisation Team
3rd December 2022
Was all good
Community Services - Northamptonshire Healthcare NHS Foundation Trust
2022-12-02
Person
5
5
0
Review of NHFT Befriending Service
2nd December 2022
Yes
Suggested improvements
Very friendly helpful service great support and comfort
Community Services - Northamptonshire Healthcare NHS Foundation Trust
2022-12-02
Person
5
5
0
Review of NHFT Befriending Service
2nd December 2022
I enjoy my chats with [name removed] and enjoying having someone to talk too. It brightens up my week.
Suggested improvements
There is nothing that needs to improve.
Community Services - Northamptonshire Healthcare NHS Foundation Trust
2022-12-02
Person
4
5
0
Review of 0-19 Team Corby
2nd December 2022
It was a video appointment. It's way different from a face to face one. It can't be much interactions with the child.
Suggested improvements
Send out the correct development review questionnaire for right age group.
2023-03-08 16:01:30
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust
Many thanks for your feedback. We are now offering parents/carers the option to book either a face to face or virtual appointment and therefore I hope that moving forward you will be able to book a face to face appointment if this is your preference. We will however continue to offer virtual appointments as feedback from families' is that some parents/carers prefer this option. We are currently reviewing how we send out development review questionnaires and thank you for highlighting your concerns regarding this.
2022-12-05 09:50:58
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust
I am sorry this has happened. I have sent your comment to the service manager. Please contact the service and ask for the service manager if you wish to discuss further. Best wishes, Hugh Jones, Patient Experience Manager
Community Services - Northamptonshire Healthcare NHS Foundation Trust
2022-12-01
Person
4
5
0
Review of Northamptonshire Integrated Sexual Health Service (Northampton)
1st December 2022
I am totally impressed with your service. I had contracted a bad infection and was unsure how I would be received. In fact your service was kind professional and effective. Thank you very much indeed
Suggested improvements
I can’t fault the service
Community Services - Northamptonshire Healthcare NHS Foundation Trust was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Community Services - Northamptonshire Healthcare NHS Foundation Trust: http://iwgc.net/ejptl