Community Services - Northamptonshire Healthcare NHS Foundation Trust
Billing Road, Northampton, NN1 5BDReviews
Reviews
Pear discussion/support//being listened to, feeling comfortable to shame lived experiences.
Thank you for your feedback, our fatigue management groups and provision is under constant review. We will ensure we cover relaxation and how we provide this element of the programme
Thank you for your suggestion to make the session more relaxing. I have sent your comment to the session organiser. Best wishes, Hugh Jones, Patient Experience Manager
Openness to speak freely lovely staff, nice group of people and the couple of hours was just nice to say how I felt and how advice given can help.
Thank you for your feedback, our fatigue management groups and provision is under constant review. We will ensure we cover relaxation and how we provide this element of the programme.
Thank you for this suggestion which I sent to the session organiser. Best wishes, Hugh Jones, Patient Experience Manager
'Fantastic Anette'.
My favorite was the blood pressure machine and all the equipment.
Feels like her voice is heard, enjoys her time here and is able to make her own choice.
Thank you for your kind review.
Was all good
Yes
I enjoy my chats with [name removed] and enjoying having someone to talk too. It brightens up my week.
It was a video appointment. It's way different from a face to face one. It can't be much interactions with the child.
Many thanks for your feedback. We are now offering parents/carers the option to book either a face to face or virtual appointment and therefore I hope that moving forward you will be able to book a face to face appointment if this is your preference. We will however continue to offer virtual appointments as feedback from families' is that some parents/carers prefer this option. We are currently reviewing how we send out development review questionnaires and thank you for highlighting your concerns regarding this.
I am sorry this has happened. I have sent your comment to the service manager. Please contact the service and ask for the service manager if you wish to discuss further. Best wishes, Hugh Jones, Patient Experience Manager
I am totally impressed with your service. I had contracted a bad infection and was unsure how I would be received. In fact your service was kind professional and effective. Thank you very much indeed
Community Services - Northamptonshire Healthcare NHS Foundation Trust was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Community Services - Northamptonshire Healthcare NHS Foundation Trust: http://iwgc.net/ejptl