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18th September 2023


The process of obtaining a sexual health test is drawn out and off-putting. 1. Calls can take over 45 minutes to get through. 2. Test kits are only given if the telephone agents deem it necessary- what happened to 'testing between partners, with or without symptoms' 3. Telephone staff are dismissive and rude 4. You're treated badly just for asking to be given an 'all round' test, rather than only testing for the 'common' sti's 5. Working on a 'symptoms only' testing method will leave many asymptomatic people unknowingly spreading STI's 6. No drop in clinics. Many people will opt to not test rather than have the continued wait and unwelcoming attitudes from the staff. This is a scary situation for sexually active people in Northamptonshire, as chances are, none are testing due to the above.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs