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26th March 2023


Fairly easy to arrange appointment. [name removed] (SPN) was very good. Did not rush us and listened to us and our concerns.

Suggested improvements
Maybe better to assess at end of afternoon when { } very tired and things much worse. In ideal world a combined visit with OT would have worked better.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs
Experience