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14th February 2023


[name removed] was the first nurse to visit my mother for end of life care- she explained the various services that could be involved in Mum's care and made referrals. By the time she left, we no longer felt alone , but felt very reassured that we would be fully supported going forward.

Suggested improvements
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Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs
Experience