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8th November 2022


Myself and my baby was seen in clinic to help us with breastfeeding. I was in a lot of pain from feeding my baby with a shallow incorrect latch and was very close to give up breastfeeding due to this. The help and guidance received from [name removed] has made a massive difference and allowed me to heal and carry on feeding my baby to this date. Without this service my breastfeeding journey would've been cut short, so I am forever grateful that this service exists and is available to new mums like myself. Thank you

Suggested improvements
The room where I was seen has not been equipped with anything that aids breastfeeding (an armchair, a pillow, things that support baby/ lay baby on etc) so it was a little bit tricky to practice the new techniques shown to me by [name removed].

15th November 2022
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust

Thank you for your kind words. I have passed your excellent suggestion to the service manager to consider. Best wishes Hugh Jones, Patient Experience Manager

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity