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16th January 2023


Long waiting times, didn’t see me in person

Suggested improvements
Booked face to face appointment asap

8th March 2023
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust

Thank you for your feedback, we are offering face to face appointments within a week, but occasionally it can be longer wait dependent on availability and patient choice, and we have to offer these appointments based on urgency.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs
Experience