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24th March 2023

The team at Northampton are amazing and an asset to the service; they are friendly, polite and you never feel awkward or uncomfortable - thank you for looking after me, you do an amazing job

Suggested improvements

Calling for an appointment can sometimes be difficult and cumbersome equally scheduled phone appointments often run significantly behind - my last was an hour late

Dignity/Respect

Involvement

Information

Staff

Safe

Supported

Rating not given.

Spiritual understanding

Cultural needs

Experience