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Community Services - Northamptonshire Healthcare NHS Foundation Trust
2023-01-07
Person
4
5
0
7th January 2023
My daughter was very reluctant and scared. The nurse appreciated my daughter’s feelings and also my wishes for her to have the vaccination and helped to make my daughter feel comfortable and encouraged her.
Suggested improvements
It wasn’t clear what to do on arrival at the centre and it was difficult to know who was next in the queue as it was busy.
9th January 2023
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust
Thank you for your feedback. I have passed your comment to the clinic organiser. Best wishes, Hugh Jones, Patient Experience Manager