Share review of Community Services - Northamptonshire Healthcare NHS Foundation Trust
Community Services - Northamptonshire Healthcare NHS Foundation Trust
2022-11-20
Person
4
5
0
20th November 2022
Therapy and care was respectful to my daughters needs and very considered. Met with compassion, care, professional at all times. The psychotherapist was excellent, my daughter built trust and a way to communicate which is very difficult for her. Daughter building coping mechanisms and whilst very traumatic to recollect was determined to continue due to the high quality of care and communication from [name removed].
Very grateful for the support and treatment.
Suggested improvements
Whilst I appreciate the sessions are confidential and my daughter also prefers to withhold information from me, having some type of more detailed feedback would be helpful to understand if she is making progress or if more I can do to support. Top line commentary was shared which was appreciated.
22nd November 2022
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust
Thank you for your review. I have passed your comments about detailed feedback to the service manager. Please feel free to contact the service if you feel you need more information. Best wishes, Hugh Jones, Patient experience Manager