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19th December 2023


My 17 yr old daughter attended ngh clinic this afternoon, she was directed to go into toilets to take her swab and when she returned the clinic had been closed with all doors locked and lights off. She was locked in and obviously very stressed. This treatment is disgusting not mention dangerous considering the clinic was not opening till lunchtime the next day. Luckily she was spotted by a passer by who managed to get a staff member to unlock the doors. She also ended up taking her own swab to pathology so hopefully she will still get her results.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs