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10th August 2023


I have moved over the country and had access to multiple different sexual health check providers through the NHS. This one has been the most tedious as the user needs to call (and wait for maybe hours) to (hopefully) get though and make a telephone consultation (more time to set aside) before being able to finally get a sexual health check appointment. This process can take weeks and leave the user feeling panicked in the meantime as well as potentially leaving them more at risk when compared to doing home test kits which arrive within a day or a couple days. It is strange to me that those kits exist but just trying to get one of those testkits means having to go to Northampton during a workday because they aren't mailed for some reason, and you still need consultations first. Please, please do mail test kits as an option, even better if it's through a provider that lets you book it online.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Rating not given.
Cultural needs
Rating not given.