Share review of Community Services - County Durham and Darlington NHS Foundation Trust

Community Services - County Durham and Darlington NHS Foundation Trust 2013-11-28 Person 5 5 0

The service is excellent apart from the way in which appointments are allocated. The midwife is only at my surgery one afternoon a week and when I make an appointment I cannot choose the time - I am forced to take the next available appointment. If I would prefer an appointment later in the afternoon I have to wait and ring up a few days later when more slots have been taken - however sometimes there are then none left. Considering its supposed to be about patient choice I don't see why I can't choose the time I want!