Reviews
Reviews
Staff very good on the whole although one or two could improve bedside manner.
More one to one needed for those with real issues.
Felt that clinic relives too much on group sessions which some people find difficult.
Thank you for your review and feedback of the Clinic. The day is structured to ensure patients take part in the group therapeutic programme which is part of the recovery process.
A nurse was always so loving and caring. My consultant was an amazing asset and helped me massively.
My therapist is an amazing therapist and they all deserve a medal.
Thank you for the positive review of the care you received at the Clinic.
Having the same doctor as when I was admitted the first time. The majority of the nursing staff are amazing and extremely approachable and supportive. A very small few you can feel like you are a hindrance sometimes. I was staying in Leigh, sometimes the bathroom smells as the courtyard is just below where patients smoke in the night food very good.
Thank you for taking the time to review our service and for the positive feedback. We are currently addressing the issue with smoking in the courtyard and apologise for any inconvenience.
Alcohol classes very good.
Flower class very good.
Staff understanding.
After care very good.
Facilities excellent.
Surroundings excellent.
Sky sports please!!!
Thank you for your review your feedback is important to us.
Loved being able to talk to the nurses any time I was at a bad place.
Loved access to the meadow.
Loved the pool, flower arranging.
Loved the classes-priceless stuff.
Loved the food choices.
I didn't feel too nice about male nurses entering my room.
I struggled with the meds window not opening till late at night. I wanted to take my meds at 9 pm to avoid being groggy the next morning.
Thank you for your review and all the positive aspects that will help other patients who may wish to be treated here. All nurses knock before entering the bedrooms to maintain and respect privacy.
Everything.
If you would like to discuss the reasons for your scoring , please contact us directly.
Care and support of staff (all) great food and nutrition staff on ward to listen and advise.
Thank you for your 5* review of the Clinic, your feedback is important to us.
A truly compassionate and caring team from top to bottom. Every member of staff always had time to listen.
Thank you for taking the time to review our service and for the compliments to our staff which are much appreciated.
Maybe better organisation around med times and more group activities within sessions.
Other than that, thank you.
Thank you for your feedback, it is important to us and reviewed by our management team.