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28th July 2021


Always feel like I am being treated like a human being when I visit this clinic. There have been numerous changes in the consulting rooms due to COVID. The current out patients clinic is better the dull horrid main hall.

Suggested improvements
The decoration needs to be improved it’s so magnolia. Not much evidence of humanity, the consulting rooms in the new outpatients building are lovely but bland and not very conducive to stimulation nor inspiration. They are often dark and clinical. The waiting area is also dark. The main hall and especially the lounge really needs to be brighter then they are as darkness and fading grandeur are not really conducive to a good mental health recovery

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff