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Cardinal Clinic
2020-01-24
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Written by a patient
Written by a patient 24th January 2020
- Great, relaxed, comfortable environment that makes you feel safe and calm.
- Could do with additional activities in the evening instead of TV e.g.access to a selection of craft materials.
- The sink in my bathroom was not cleaned in 5 days so even though I tried to keep it clean the soap bit was disgusting.
- More firm guidance from staff to things to help sleep (no late night TV, avoid caffeine after 3 pm etc).
3rd February 2020
Response from Cardinal Clinic
Thank you for your feedback. We also have games and puzzles available for patients to use. The programme is very busy and allows time for relaxation and contemplation. Housekeeping clean all the bedrooms on a daily basis, if you experience a problem you can always bring this to our attention and we will endeavour to resolve it. Your comments have been shared with the Housekeeping team. We do have available a sleep hygiene booklet for patients who are experiencing problems sleeping, apologies if this was not offered to you by the nursing team, who are always available to speak to.