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Written by a patient
31st January 2020


The nursing staff were absolutely 100%!! Superb ambassadors for the future of the clinic. Cleaners, all were happy, smiley people who carried and their daily routine with pride and thoroughness WiFi was intermittent and TVs need bringing up to date (Netflix, sky, BT sport) to name a few. Whole decor is very "tired" and needs a total re-think. Externalized, door frames, windows this is not exhausted.

10th February 2020
Response from Cardinal Clinic

Thank you for your feedback on our highly skilled nursing team, all feedback is shared with our staff. The WiFi system was completely updated in 2019. There are restriction son which websites can be reached any many streaming websites are deliberately disabled. During your stay we had an equipment failure which has now been repaired. We are sorry if this caused you any inconvenience. Our main building dates back to the 1600's and has its own charm but is very demanding of attention. We have plans to repaint the gloss work this year. Thank you for your comments which have been passed to our maintenance manager.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff