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28th July 2021


All very professional - especially through this global pandemic.

Suggested improvements
My first visit was a bit uncomfortable because I was told to wait outside until my phone rang. But 15 mins into my scheduled meeting time, I finally walked in live and in person, and though I was greeting accordingly, the protocol that I was told would happen - didn't. No big deal in the end. Just saying!

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff