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Written by a patient
16th December 2020


Have spent time in the clinic as an inpatient, outpatient and daypatient. Inpatient was generally quite good, wide variety of groups and good food. However nighttime handover was never managed very well - took ages and no support was available during this time. Nurses were good, therapists were not. Many of the groups repeated themselves and some of the therapists were boring and couldn't control a group. Didn't spend long in day patient as it was so awful. Dingy little setup with poor food. I did ask about the food but got told that we could cook our own decent meals at home - surely if we could do that then we wouldn't be in daypatient? Really not worth the £500 out so it is every day. My outpatient treatment was awful. My aftercare from discharge seemed to be forgotten about whilst the psychological therapy was useless. I was suppose to be having emdr but only ever did one session of this in which it was done far too quickly. I then asked for DBT but was told that it was pointless as I had learnt all the skills from inpatient yet when inpatient I was extremely unwell and didn't always take everything in. There is also more to DBT than just skills so extremely disappointed and have now sought help from a different provider.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff