Reviews
Reviews
I am happy with this service, will continue to use it
Really positive experience, Pam and reception were very kind and easy to talk to.
The staff are really nice
:)
David was lovely
The receptionist was very rude. She was trying to force me to go down the hospital although There were walk ins available. I did not have the money to go there. She was very abrupt and it made me feel uncomfortable.
David and the nurse were amazing, although I would of preferred to have a full screen by the nurse rather than a self swab, so I wasn’t as in control of my care/ treatment as I would of liked. But none the less the nurse was lovely.
The wait is also far too long considering I was the 2nd person in the walk in, and appointments are far too hard to get, needs more staff!
Thank you very much for your review of our Milton Keynes service. Brook is committed to ensuring that all young people feel welcome in our services and we apologise that you felt uncomfortable during your visit. We would greatly appreciate the opportunity to discuss your experience further. If you would be happy to speak to us please contact our Service Manager, Judith Jackson, on 07852 766 887. We will not ask for your name or any other personal details. Thank you.
Great help would definitely recommend to anyone
Excellent
ALICIA was fantastic, thorough with her explanations when I had queries and kept me calm and feeling safe throughout. Sarah was equally wonderful in ensuring a comfortable experience. Don’t know what I would do without brook!