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Written by a patient
18th September 2020


I’ve been going to the brook for years, I’m turning 25 soon and I can’t believe I can’t keep going there. So easy and really nice people. Talking about sex and contraception is awkward with a doctor sometimes so when it’s a place dedicated to making sure you feel safe and that you have all the knowledge, why would you want to leave? I spoke to Chris today getting my 6 month batch of pills, she was really nice and easy to talk to.

Suggested improvements
Keep the funding for the brook going. With everything going on in the world getting apps at your GP is difficult at the best of times and calling and asking for the pill is just not on their top priority at the moment. Young adults need a place to talk about sex and contraception without feeling awkward and frowned upon. It’s a safe environment that is needed.

Experience
Dignity/Respect
Involvement
Information
Staff
Cleanliness