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13th July 2014


1. Kindness courtesy consideration 2. Things changed rapidly and staff sometimes failed to find out most recent development which could have a crucial effect on what they were planning to do next, 3. Question 8 seems N/A. I did not expect them to be involved in decisions made about me, I am very autonomous.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Family Involved