Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Berrywood Hospital
2022-12-29
Person
5
5
0
Review of Riverside Ward
written by
29th December 2022
I have found al the staff to be very professional, some were going 'the extra mile' and totally treated as an individual.
Suggested improvements
Respecting my wishes not to involve some family members in decisions about me.
2023-03-08 15:32:59
Response from Berrywood Hospital
Thank you for your feedback. On admission we complete an information consent form with patients that would identify who we can and cannot share information with and always adhere to confidentiality, with the only exception being if there is a risk of harm to a patient/relative. If there has been an omission with this we apologise, and I would encourage you to speak to one of the nurses or myself if an individual concern has arisen, so we can look into it further.
2023-01-09 10:00:41
Response from Berrywood Hospital
Thank you for your comment. I have sent your comment about family members involvement to the service manager. If you are still concerned, please ask to speak to them. Best wishes, Hugh Jones, Patient Experience Manager
Berrywood Hospital
2022-12-29
Person
5
5
0
Review of Older Peoples Mental Health Team - Northampton
written by a family member
29th December 2022
[name removed] is always supportive and kind.
Berrywood Hospital
2022-12-29
Person
5
5
0
Review of Brookview Ward
29th December 2022
Everything that is asked for has not been so much.
Berrywood Hospital
2022-12-29
Person
4
5
0
Review of Brookview Ward
29th December 2022
Its a lovely friendly ward.
Berrywood Hospital
2022-12-29
Person
4
5
0
Review of Brookview Ward
29th December 2022
The staff are always very pleasant, professional and considerate.
Berrywood Hospital
2022-12-29
Person
5
5
0
Review of Older Peoples Mental Health Team - Northampton
29th December 2022
Found all staff courteous and polite.
Berrywood Hospital
2022-12-17
Person
5
5
0
Review of Centre for Neuromodulation - rTMS
17th December 2022
No issues made to feel safe and welcome treatment done with respect and efficiency.
Berrywood Hospital
2022-12-17
Person
4
5
0
Review of Centre for Neuromodulation - rTMS
17th December 2022
[name removed] (and [name removed]) have been incredibly kind, caring, compassionate professional. I could not ask for anymore from the staff. They have been amazing!
Suggested improvements
Nothing.
Berrywood Hospital
2022-12-17
Person
5
5
0
Review of Centre for Neuromodulation - rTMS
17th December 2022
They really very kind, polite and helpful.
Berrywood Hospital
2022-12-17
Person
5
5
0
Review of Centre for Neuromodulation - rTMS
17th December 2022
