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24th September 2021


Nursing staff very supportive.

Suggested improvements
Parking for disabled users is not good (quayside) parking near entrance would be prefferable.

11th October 2021
Response from Berrywood Hospital

I am sorry you had this experience. I have passed your comment to the manager for action. Best wishes, Hugh Jones, Patient Experience manager

29th April 2022
Response from Berrywood Hospital

Thank you for your feedback and sorry if we made things difficult for you. I have passed your comment to the estate management team.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs
Experience