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29th July 2022


Kind, caring and compassionate - always there to listen and help wonderful nursing staff.

Suggested improvements
Would have liked more communication with the doctor.

15th August 2022
Response from Berrywood Hospital

Thank you for your kind words. I have passed your comment about contact with the doctor to the ward manager. Best wishes, Hugh Jones, Patient Experience Manager

5th October 2022
Response from Berrywood Hospital

We are really sorry about this, but the doctor was on leave, so we should have made alternative arrangements. We will discuss this with the consultant concerned.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs
Experience