Share review of Berrywood Hospital

I am really sorry this happened. Staff normally try hard to reassure people before and during the procedure. I have passed your comment to the service manager to remind staff how important this is. Best wishes, Hugh Jones, Patient Experience Manager

I am sorry to hear you felt alone, we try to make you comfortable and re-assured as much as we can during treatment. I will take your comment to our MDT team de-brief this week and discuss why this would happen and ways we can make the experience better for patients in the future. I apologise on behalf of us all at the Treatment Centre.