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6th January 2023


I always felt safe and the staff have been so nice, kind and supportive.

Suggested improvements
Maybe explain what happens and what goes on to anyone who is new to a situation or environment like this.

23rd January 2023
Response from Berrywood Hospital

This should happen and you should have been given a welcome pack. I am sorry if this has not happened. I have sent your comment to the ward manager as a reminder. Best wishes, Hugh Jones, Patient Experience Manager

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs
Experience