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Berrywood Hospital
2021-03-10
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Written by a NHS patient
Written by a NHS patient 10th March 2021
I was almost discharged too early from the burrows and my parents had to push for me to stay as I just wasn't safe at all. The care was mixed. Some staff were absolute angels others real awful. I was more or less listened too.
The care was overall good though
12th March 2021
Response from Berrywood Hospital
I am really sorry you had this less than satisfactory experience, and I am glad that your parents were able to intervene. I will pass you comments to the manager so that we can reflect and learn. Best wishes, Hugh Jones, Patient Experience Manager.