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20th July 2022


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Suggested improvements
better training of some staff.

25th July 2022
Response from Berrywood Hospital

I have passed your concern to the service manager. We expect all staff to be trained to a high standard. I am sorry if this caused you concern. Best wishes, Hugh Jones, Patient Experience Manager

2nd November 2022
Response from Berrywood Hospital

Thank you for your feedback. We will make sure we choose and train the best staff.

Kindness
Understanding
Listening
Safe
Experience