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29th October 2022


I enjoyed the social aspect of my stay in hospital, staff engaged well with me. Made time to sit me and go activities.

Suggested improvements
Staff to spend more time with patients and share more patience.

15th November 2022
Response from Berrywood Hospital

I am really sorry this is how we have made you feel. I have sent your comment to the service manager to discuss with staff. Best wishes, Hugh Jones, Patient experience Manager

24th January 2023
Response from Berrywood Hospital

Many thanks for your comments, please be reassured that these comments will be discussed in the next team meeting and within staff supervision to ensure positive contacts with our patients.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs
Experience