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Berrywood Hospital
2022-10-14
Person
3
5
0
14th October 2022
Staff were friendly and helpful and ran on time.
Suggested improvements
Communication could have been a lttle better with access to speak to nurse or for staff looking after you to answer the questions.
[name removed] about response have been told generally do not feel change until treatment cycle but asked about improvement daily and can feel like being led to say have been something already.
18th November 2022
Response from Berrywood Hospital
Thank you for your review, we really appreciate your time in completion. I would like to apologies about your concerns with communication. I do understand your comments and I agree with them. I would encourage you to request to speak with your named nurse who would be able to explain response rate, treatment plan in more detail and more specific to you and your needs.