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27th March 2022


We feel that all the staff are patients enough to explain when we ask about questions. They are not in a rush.

Suggested improvements
If we can access into our record like the GP did then it would be perfect so we care check or update our future appointment without the need of calling hospital.

6th April 2022
Response from Berrywood Hospital

What a very good suggestion. I have passed this to the service manger to consider, Thank you, Hugh Jones, Patient Experience Manager

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs
Experience