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25th December 2014


Not got anoth staff on so I can go out. Whats the point in haveing leave if I can not go because of staff. Today and yesac. :-( Can not have shower.

14th May 2015
Response from Berrywood Hospital

Thank you for your feedback which we take very seriously. We have looked at our staffing levels on our inpatient wards and are satisfied that we can provide care in a safe way. However, we have had to rely recently on an unusual number of temporary staff which, we realise, does not always provide the continuity and quality of care that patients expect. We are actively recruiting more permanent staff and, wherever possible, using the same temporary staff so they get to know patients. We are also training the temporary staff so that they can better support regular staff with activities both within and outside the hospital. We will be closely monitoring feedback.

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