Share review of Berrywood Hospital
Berrywood Hospital
2022-08-04
Person
2
5
0
4th August 2022
I frightened in the clinic. Strange staff trying to give me wrong medication. Yet on the bright side. Two staff were very helpful over something else.
22nd August 2022
Response from Berrywood Hospital
I am sorry about you being frightened. I have sent your comment to the ward manager so that they can investigate. Best wishes, Hugh Jones, Patient Experience Manager
17th October 2022
Response from Berrywood Hospital
I am sorry to read that you did not find the ward clinic a positive experience and you believe that staff were attempting to give you the incorrect medication, our staff use an electric system for dispensing medications and also have a robust medication competency which they all need to pass in order to dispense medications. It is good to read that you found some of the staff helpful.