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Written by a patient
30th October 2015


It was very good to have conversations with a few members who tell the patients about things the way they are, but unfortunately others (or because they are recent in our Bay Ward or due to not having enough time to go through written documents before dealing with patients here) seems to confuse patients by saying opposite rules regarding the use of some rooms and allowed activities to different people. Does this depend on our behaviour? Still the words "please" + "thanks" are welcome.

Recommend
Dignity/Respect
Involvement
Information
Staff