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22nd July 2022


Staff are nice, attentive and understanding. Than you for the cake!

Suggested improvements
Unfortunately, I was not made aware of needing to come for another Monday due to only getting one treatment on day one until starting treatment.

3rd August 2022
Response from Berrywood Hospital

I am sorry about any confusion. I hope this has been resolved. If not, please contact the centre. Best wishes, Hugh Jones, Patient Experience Manager

13th October 2022
Response from Berrywood Hospital

I can only apologise for the inconvenience this caused you, at the time we had increased staff absence which impacted on our usual expected level of communication and process.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Rating not given.
Cultural needs
Experience