Share review of Berrywood Hospital
Berrywood Hospital
2022-12-08
Person
4
5
0
8th December 2022
Some staff at night were not very supportive when I was crying about my dead husband.
Suggested improvements
More OT.
More {} choice of meals.
More staff- patient contact activity room open more.
19th December 2022
Response from Berrywood Hospital
I was very saddened to hear that there was a lack of support from some night staff to which this was fed back to the team at the time of the review. I, as Ward Matron, made regular contact with and all regular nursing staff- know the service user very well- and was able to support her through this difficult time. The Chaplaincy service support was also imperative and attended the ward with regularity to help and this was essential to the service user's care and treatment.